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Los locales de la empresa se sitúan en Lahr, Alemania
Palabras de vendedor
SHK Badshop es sinónimo de competencia en el sector del baño. Somos la tienda online para su equipo sanitario. Ya desde el año 2005 estamos presentes en el mercado online alemán. En ese momento, nuestro enfoque estaba ya en un surtido de muebles de baño de alta calidad y armarios de espejos y espejos. Desde entonces, hemos completado y ampliado nuestra gama de productos de marca en las áreas de bañeras y platos de ducha, cerámica de baño, muebles de baño y armarios con espejos, cabinas de ducha, grifería y accesorios a juego. Nuestro capacitado equipo de ventas está disponible para responder a todas sus preguntas técnicas y especializadas sobre la planificación de su baño. La compatibilidad e integridad de los pedidos realizados en nuestra tienda online son comprobadas por nuestro competente personal especializado, de modo que podemos ponernos en contacto con usted en caso de discrepancias. En combinación con la protección del comprador de Trusted Shops, usted se beneficia de una experiencia de compra segura y absolutamente fiable. ¿Todavía tiene preguntas sobre su pedido? Nuestro equipo de servicio se asegurará de su satisfacción incluso después de que haya realizado su pedido. Convénzase e inspírese!
Condiciones de venta
El envío por paquetería y expedición dentro de España (sólo a la península) es gratuito para usted. Los paquetes o productos que se pueden enviar están marcados en la descripción del artículo. 9,50 € para paquetes
El plazo de entrega se indica en la oferta correspondiente. Por favor, tenga en cuenta que no hay entrega los domingos y días festivos. Si usted ha ordenado artículos con diferentes tiempos de entrega, le enviaremos la mercancía en un solo envío, a menos que hayamos hecho un acuerdo diferente con usted. El plazo de entrega en este caso viene determinado por el artículo con el plazo de entrega más largo que haya pedido.
General terms and conditions Inhaltsverzeichnis 1. Scope 2. Contractual partner, formation of contract, options for corrections 3. Contract language, saving of the contract text 4. Delivery conditions 5. Payment 6. Right to cancel 7. Damage during delivery 8. Warranty and guarantees 9. Liability 10. Code of conduct 11. Agreement on the use of Trusted Shops Buyer Protection 12. Dispute resolution 13. Final provisions 1. Scope The following Terms and Conditions (Terms) apply to all orders placed via our online shop. These Terms also apply to businesses for future commercial relations without the need for any formal expression thereof. Unless expressly approved by us to the contrary, we cannot accept the contractual validity of any conflicting or complementary general terms and conditions used by any business. 2. Contractual partner, formation of contract, options for corrections The contract is concluded with SHK Vertriebsgesellschaft mbH. By placing the products in the online shop, we make a binding offer on our part to enter into a contract regarding those items. You may place our products in the shopping basket without obligation and amend your entries at any time prior to submitting your binding order by using the correction facilities that are provided for this purpose and explained during the ordering process. The contract is formed by clicking on the order button which indicates your acceptance of our offer concerning the products contained in the shopping basket. Once you have sent your order you will immediately receive a confirmation via e-mail. 3. Contract language, saving of the contract text The language(s) available for concluding the contract: German, English, French, Dutch, Spanish, Italian We save the text of the contract and forward the order data and our Terms and Conditions to you on a durable medium. You may also view the text of the contract in our customer login area. 4. Delivery conditions Delivery costs Delivery costs are added to the product prices as displayed. Delivery charges are explained within individual product offers. Delivery options We ship the products to the delivery address specified in the order process. You are entitled to collect your order from SHK Vertriebsgesellschaft mbH, Salzmatten 6, 79341 Kenzingen, Deutschland during the following hours of business: 8.00-16.00 Uhr We do not deliver to a "Packstation". 5. Payment The following payment methods are basically available in our online shop. Advance payment If you select advance payment we provide you with our bank details in a separate e-mail and deliver the goods on receipt of funds. Credit Card You provide your credit card details during the ordering process. Your card will be charged immediately after placing your order. PayPal In order to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, legitimise yourself with your access data and confirm the payment instruction. The payment transaction will be processed by PayPal after placing the order. You will receive further instructions during the ordering process. PayPal may offer registered PayPal customers further payment modalities in the customer account selected according to its own criteria. However, we have no influence on the offering of these modalities; further individually offered payment modalities affect your legal relationship with PayPal. You can find more information on this in your PayPal account. Klarna In cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden ("Klarna") we offer you the following payment options. Unless otherwise specified below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. Further information is provided with the respective payment option and in the ordering process. Purchase on account via Klarna The invoice amount is due 30 days after shipping the goods and receipt of the invoice. Purchasing on account can only be used by consumers. Klarna may offer additional payment options in the customer account to registered Klarna customers selected according to Klarna's own criteria. We have no influence on the offering of such additional options; any further individually offered payment options are part of your contractual relationship with Klarna. For further information, please refer to your Klarna account. Financing via Klarna You can pay the invoice amount in up to 36 monthly installments. For some orders, a down payment may be required. The due dates are determined according to Klarna’s payment schedule. The installment payment option via Klarna can only be used by consumers. Klarna may offer registered Klarna customers, selected according to its own criteria, additional payment options in their customer account (e.g., interest-free installment plans). We have no influence over the offering of these options; an additional individually offered payment options concern your legal relationship with Klarna. Further information can be found in your Klarna account. Sofort/Sofortüberweisung via Klarna In order to pay the invoice amount via Sofort/ Sofortüberweisung through Klarna, you must have a Klarna account and a bank account enabled for online banking, verify your identity accordingly, and confirm the payment instruction. When paying via Sofortüberweisung, Klarna does not perform a credit check. Your account will be debited immediately after the order is placed. Further instructions are provided during the checkout process. Cash payment on collectionYou may pay the invoice amount in cash on collection. 6. Right to cancel Consumers are entitled to the statutory right to cancel, as described in the instructions on the right to cancel. Businesses are not granted any voluntary right to cancel. 7. Damage during delivery For consumer the following applies: If the goods are delivered with obvious damage caused during delivery, please report the defect to the carrier and notify us without delay. Failure to make a complaint or to make contact does not in any way affect your legal rights or the enforcement of such rights, notably your warranty rights. However, in doing so you help us to assert our own claims against the carrier or transport insurer. Applicable to businesses: The risks of accidental loss or deterioration of the goods will transfer to you once we have submitted the item to the haulier, carrier or other contractor for forwarding to the defined person or establishment. 8. Warranty and guarantees 8.1 Liability for defects We are under a legal duty to supply products that are in conformity with this contract. The statutory guarantee provisions (liability for defects) shall apply. With respect to consumers, statutory warranty rights governed by the law of the country where the consumer has his habitual residence shall apply. Information on any additional guarantees and their precise conditions that may apply can be found next to the product and on specific information pages in the shop, if applicable. Complaints can be submitted by consumers and businesses to our contact details given in the supplier identification. When you exercise your warranty rights and we deem it necessary to receive the goods back in order to examine your complaint, you must send back the goods at our cost to the address provided for this purpose. We are committed to respond to any complaint immediately, but no later than within 14 days of its submission. 8.2 Guarantees and customer service Information on any additional voluntary guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop, if applicable. 9. Liability We shall in any case be liable without limitation for claims due to damages that have been caused by us, our legal representatives or legal agents • for injury to life, limb or health • for deliberate or grossly negligent breach of duty • for guarantee commitments, where agreed • towards consumer. Except these cases, our civil law liability is limited to the foreseeable and direct damages at the time of contract conclusion. 10. Code of conduct We have submitted to the following codes of conduct: Trusted Shops (https://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_en.pdf) 11. Agreement on the use of Trusted Shops Buyer Protection You can insure orders placed with us up to an order value of 2500 EUR free of charge via the buyer protection of Trusted Shops SE. The Trusted Shops buyer protection conditions apply, which you can find here. The buyer protection is concluded by clicking on the correspondingly designated button of the so-called Trustcard, which appears as a pop-up on the order thank-you page after an order has been placed. If you are already registered for buyer protection, your order will be automatically protected (automatic buyer protection) without you having to click on the button. In order to be able to offer you (automatic) buyer protection, the Trustcard must access order data stored in the cache of your browser. For this purpose, a hash value of your e-mail address as well as the order number and order total are transmitted to Trusted Shops. If you are already registered for buyer protection, your order is automatically protected. If you are not yet registered for buyer protection, you can register via the Trustcard as described above. Information on data protection at Trusted Shops is attached to the Buyer Protection Terms and Conditions linked above. 12. Dispute resolution In order to settle disputes arising from a contractual relationship with a consumer or from whether such a contractual relationship exists at all, we are willing to participate in dispute settlement proceedings before a consumer dispute resolution body. Universalschlichtungsstelle des Bundes am Zentrum für Schlichtung e.V. is responsible for providing you with information and referring you to the appropriate entity for alternative dispute resolution. Universalschlichtungsstelle des Bundes am Zentrum für Schlichtung e.V. Straßburger Straße 8 77694 Kehl am Rhein Germany mail@universalschlichtungsstelle.de 13. Final provisions If you are a business, German law applies, to the exclusion of the UN Sales Convention. If you are a "Kaufmann" within the meaning of the German Commercial Code (HGB), public-law legal entity or special public-law fund, the exclusive legal jurisdiction for all disputes from contractual relationships between us and you is our registered office.
Privacy Policy Inhaltsverzeichnis 1. Access data and hosting Hosting 2. Data processing for the purposes of processing the contract, establishing contact 2.1 Data processing for the purposes of performing the contract 2.2 Customer account 2.3 Establishing contact 3. Data processing for the purposes of shipment Data transmission to a shipping provider for the purpose of shipment notification 4. Data processing for the purposes of payment 4.1 Data processing for the purposes of transaction processing 4.2 Data processing for the purposes of fraud prevention and optimisation of our payment processes 4.3 Identity and credit assessment when selecting Klarna payment services 4.4 Engagement of debt collection companies 5. Marketing via E-mail Sending review requests by e-mail 6. Cookies and further technologies 6.1 General information 6.2 Cookiebot Consent Management Platform 7. Use of cookies and other technologies 7.1 Use of Google services 7.2 Use of Meta services 7.3 Other providers of web analytics - and online-marketing-services 8. Integration of the Trusted Shops Trustbadge / other widgets 8.1 Data processing when integrating the Trustbadge/other widgets 8.2 Data processing after order completion 9. Social Media Our online presence on Facebook (by Meta), Youtube, Instagram (by Meta), Pinterest 10. Contact options and your rights 10.1 Your rights 10.2 Contact options Data controller is: SHK Vertriebsgesellschaft mbH Salzmatten 6 79341 Kenzingen E-Mail: info@shkshop.info Phone: 49 7644 56533 - 0 Thank you for visiting our online shop. Protection of your privacy is very important to us. Below you will find extensive information about how we handle your data. 1. Access data and hosting You may visit our website without revealing any personal information. With every visit on the website, the web server stores automatically only a so-called server log file which contains e.g. the name of the requested file, your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request. These access data are analysed exclusively for the purpose of ensuring the smooth operation of the website and improving our offer. This serves according to Art. 6 (1) (f) GDPR the protection of our legitimate interests in the proper presentation of our offer that are overriding in the process of balancing of interests. All access data are deleted no later than seven days after the end of your visit on our website. Hosting The services for hosting and displaying the website are partly provided by our service providers on the basis of processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy. 2. Data processing for the purposes of processing the contract, establishing contact 2.1 Data processing for the purposes of performing the contract For the purpose of performing the contract (including enquiries about and the handling of any existing warranty claims, claims for non-performance or defective performance, the right to cancel, as well as any statutory update obligations) in accordance with Art. 6 (1) (b) GDPR, we collect personal data if you provide it to us voluntarily as part of your order. Mandatory fields are marked as such, as in these cases we necessarily need the data to process the contract and we cannot send the order without their specification. Which data is collected can be seen from the respective input forms. Further information on the processing of your data, in particular on the forwarding of the data to our service providers for the purpose of order, payment and shipping, can be found in the following sections of this privacy policy. After complete processing of the contract, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law in accordance with Art. 6 (1) (c) GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this privacy policy. 2.2 Customer account Insofar as you have given your consent to this in accordance with Art. 6 (1) (a) GDPR by deciding to open a customer account, we will use and store your data for the purpose of opening the customer account as well as for further future orders on our website. Deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this privacy policy. 2.3 Establishing contact As part of our customer communication, we collect personal data in order to process your enquiries in accordance with Art. 6 (1) (b) GDPR if you voluntarily provide us with this data when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, as in these cases we necessarily need the data to process your enquiry. Which data is collected can be seen from the respective input forms. After your enquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this privacy policy. Live-Chat-Tool Userlike For the purposes of customer communication, we use the live chat tool of Userlike UG (limited), Probsteigasse 44-46, 50670 Cologne, Germany ("Userlike"). This serves to protect our legitimate interests in effective and improved customer communication, which prevail in the context of a balancing of interests, pursuant to Art. 6 (1) (f) GDPR. Userlike acts as a data processor. 3. Data processing for the purposes of shipment We forward your data to the shipping company within the scope required for the delivery of the ordered goods according to Art. 6 (1) (b) GDPR. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy. The same applies to the transfer of data to our manufacturers or wholesalers where they take over the shipment for us (drop shipping). These are considered to be shipping companies within the meaning of this privacy policy. Data transmission to a shipping provider for the purpose of shipment notification Provided that you have given us your explicit consent, during or after your order, we will forward your e-mail address and phone number in accordance with Art. 6 (1) (a) GDPR to the selected shipping provider in order to enable them to contact you for the purpose of shipment notification or coordination prior to shipment. This consent may be withdrawn at any time by sending a message to the contact information described in this privacy policy. After consent withdrawal, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or we have reserved the right to use your data for other purposes which are permitted by law and about which we inform you in this privacy policy. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy. 4. Data processing for the purposes of payment As part of the payment process in our online shop, we work together with these partners: technical service provider, credit institution, payment service provider. 4.1 Data processing for the purposes of transaction processing Depending on the selected payment method, we transfer the data necessary for processing the payment transaction to our technical service providers, to the commissioned credit institutions, or to the selected payment service provider, insofar as this is required for processing the payment. This is done for the performance of the contract pursuant to Art. 6 (1) (b) GDPR. In some cases, the payment service providers themselves collect the data required for processing the payment, e.g. on their own website or via a technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies Depending on the selected payment method, data transfers may occur to third countries outside the EU/EEA for which the European Commission has determined an adequate level of data protection by decision. Insofar as data transfers take place to third countries outside the EU/EEA for which the European Commission has not issued a decision on an adequate level of data protection, the cooperation is based on the European Commission’s standard contractual clauses. If you have any questions regarding our partners for payment processing or the basis of our cooperation with them, please contact the point of contact specified in this privacy policy. 4.2 Data processing for the purposes of fraud prevention and optimisation of our payment processes Where applicable, we transfer additional data to the aforementioned service providers. They use this data together with the information necessary for processing the payment for the purposes of fraud prevention and optimizing our payment processes (e.g., invoicing, handling disputed payments, supporting accounting). This processing is carried out pursuant to Art. 6 (1) (f) GDPR on the basis of our overriding legitimate interests, in protecting ourselves against fraud and ensuring efficient payment management. 4.3 Identity and credit assessment when selecting Klarna payment services Klarna Pay now (Direct debit)Klarna Pay later (Invoice)Klarna Slice it (Payment by instalments)If you choose to use the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we will forward your data to Klarna in the context of the payment process and contract fulfillment in accordance with Art. 6 (1) (b) GDPR. The transmission of the data is carried out to enable Klarna to issue an invoice for the invoice processing requested by you and to execute an identity and credit check. Please understand that we can only offer you the respective Klarna payment method if this is possible based on the results of the credit assessment. Detailed information regarding this and the credit agencies used can be found in Klarna's privacy policy. 4.4 Engagement of debt collection companies In order to fulfil the contract according to Art. 6 (1) (b) GDPR, we forward your data to an authorised debt collection agency (Creditreform Offenburg, Lange Str. 18, 77652 Offenburg, Germany) if our payment claim has not been settled despite a previous reminder. In this case, the claim will be collected directly by the collection agency. In addition, the transmission of data serves to safeguard our legitimate interests in an effective assertion or enforcement of our payment claim in accordance with Art. 6 (1) (f) GDPR that are overriding in the process of balancing interests. 5. Marketing via E-mail Sending review requests by e-mail If you have given us your explicit consent to do so during or after placing your order in accordance with Art. 6 (1) (a) GDPR, we will use your e-mail address to request an review of your order via the review system we use. This consent can be withdrawn at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the review request. After you have withdrawn your consent, we will delete your e-mail address from the recipient list unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we have reserved the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. 6. Cookies and further technologies 6.1 General information In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser during your next visit (persistent cookies). You can find the storage period in the overview of your web browser's cookie settings. Protection of privacy for terminal devices When you use our online services, we use technologies that are absolutely necessary in order to provide the telemedia service you have expressly requested. The storage of information in your terminal device or access to information that is already stored in your terminal device does not require consent in this respect. For functions that are not absolutely necessary, the storage of information in your terminal device or access to information that is already stored in your terminal device requires your consent. Please note that if you do not give your consent, parts of the website may not be available for unrestricted use. Any consent you may have given will remain valid until you adjust or reset the respective settings in your terminal device. Any downstream data processing through cookies and other technologies We use such technologies that are strictly necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies are used to collect and process IP addresses, time of visit, device and browser information as well as information on your use of our website (e.g. information on your preferences). This serves to safeguard our legitimate interests in an optimised presentation of our offer that are overriding in the process of balancing of interests according to Art. 6 (1) (f) GDPR. In addition, we use technologies to fulfil the legal obligations, which we are subject to (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy. What types of cookies are being used? Essential cookies: These cookies are necessary to enable you to use our website. This includes e.g. cookies that enable you to log into the customer area or add items to your shopping cart. Cookie settings You can find the cookies settings for your browser by clicking on the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™ If you have consented to the use of the technologies in accordance with Art. 6 (1) (a) GDPR, you can withdraw your consent at any time by sending a message to the contact option described in the privacy policy. Alternatively, you can click on the privacy button. If cookies are not accepted, the functionality of our website may be limited. 6.2 Cookiebot Consent Management Platform On our website we use Cookiebot to inform you about the technologies we use on our website and to obtain, manage and document your consent to the processing of your personal data by these technologies. This is required under Art. 6 (1) (c) GDPR to fulfil our legal obligation under Art. 7 (1) 1 GDPR to be able to prove your consent to the processing of your personal data, to which we are subject. The consent management service Cookiebot is an offer from Usercentrics A/S, Havnegade 39, 1058 Copenhagen, Denmark, which processes your data on our behalf. After submitting your cookie declaration on our website, Cookiebot's web server stores your anonymized IP address, the date and time of your declaration, browser information, the URL from which the declaration was sent, information about your consent behaviour and an anonymous random key. In addition, a "CookieConsent" cookie is used, which contains information about your consent behaviour and the key. Your data will be deleted after twelve months, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use your data for other purposes that are legally permitted and about which we inform you in this privacy policy. Our service providers are located and/or use servers in the following countries, for which the European Commission has established an adequate level of data protection by decision: USA. The adequacy decision for the USA applies as the basis for third country transfers, provided that the respective service provider is certified. Certification is available. 7. Use of cookies and other technologies We use the following cookies and other third-party technologies on our website. Unless otherwise specified for the individual technologies, this is done on the basis of your consent in accordance with Art. 6 (1) (a) GDPR. The data collected in this context will be deleted after the relevant purpose has been fulfilled and we have ended the use of the respective technology. You can withdraw your consent at any time with effect for the future. Further information on your withdrawal options can be found in the section "cookies and further technologies". Further information, including the basis of our cooperation with the service providers can be found within the respective technologies. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy. 7.1 Use of Google services We use the following technologies of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. Unless otherwise specified for the specific technologies, data processing is based on an agreement concluded for the respective technology between jointly responsible parties in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google's privacy policy. Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has established by decision an adequate level of data protection. Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries there is no adequacy decision by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission. Google Analytics For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information on your use of our website), from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address will be stored on a server located in the EU to derive location data and then deleted immediately before the traffic is forwarded to further Google servers for processing. The data processing is carried out on the basis of an order processing agreement by Google. If you do not give us your consent to the use of Google Analytics in accordance with Art. 6 (1) (a) GDPR, no cookies will be stored on your device or read out. The data processing described in the previous paragraphs does not take place. In order to close gaps in web analysis through behaviour and conversion modelling, pings with data (user agent, information on your consent behaviour, screen resolution, IP address) are sent to Google. Google Tag Manager By means of the Google Tag Manager, we can manage various codes and services on our website. When implementing the individual tags, Google may also process personal data (e.g. IP address, online identifiers (including cookies)). The data processing is carried out on the basis of an order processing agreement by Google. By using the Google Tag Manager, a simplified integration of various services/technologies can be achieved. If you do not wish to use individual tracking services and have therefore deactivated them, the deactivation remains in place for all affected tracking tags that are integrated by the Google Tag Manager. YouTube Video Plugin In order to integrate third party content, data (IP address, time of visit, device and browser information) are collected via the YouTube Video Plugin in the expanded data protection mode used by us, transmitted to Google and then processed by Google only when you play a video. 7.2 Use of Meta services Use of Meta Pixel We use the Meta pixel within the framework of the technologies of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Irland (hereafter („Facebook (by Meta)“ or “Meta Platforms Ireland“) as described below. The Meta pixel is used to automatically collect and store data (IP address, time of visit, device and browser information as well as information on your use of our website based on events specified by us, such as a visit to a website or newsletter registration), from which user profiles are created using pseudonyms. For this purpose, a cookie is automatically set by the Meta pixel when you visit our website, which automatically enables recognition of your browser when visiting other websites by means of a pseudonymous cookie ID. Meta Platforms Ireland will combine this information with other data from your Facebook account and use it to compile reports on website activities and to provide other services associated with website use, in particular personalised and group-based advertising. We have no influence on data processing by Meta Platforms Ireland and only receive statistics based on Meta pixels. The information automatically collected by technologies from Meta Platforms Ireland about your use of our website is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. Further information about data processing by Meta Platforms Ireland can be found in Meta Platforms Ireland's privacy policy. Our service providers are located and/or use servers in the following countries, for which the European Commission has established an adequate level of data protection by decision: Brazil, USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. The adequacy decision for the USA applies as the basis for third country transfers, provided that the respective service provider is certified. Certification is available. Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Mexico. There is no adequacy decision for these countries by the European Commission. Our cooperation with them is based on these safeguards: Standard data protection clauses of the European Commission. 7.3 Other providers of web analytics - and online-marketing-services Use of Matomo as a software solution for web analytics For the purpose of web analytics, the software Matomo of InnoCraft Ltd., 7 Waterloo Quay, PO Box 625, 6140 Wellington, New Zealand automatically collects and stores data (IP address, time of visit, device and browser information as well as information on your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. The pseudonymised user profiles will not be merged with personal data about the bearer of the pseudonym without explicit consent of the user, which must be given separately. The data processing by Matomo takes place on our servers. 8. Integration of the Trusted Shops Trustbadge / other widgets Trusted Shops widgets are integrated in this website to display Trusted Shops services (e.g. Trustmark, collected reviews) and to offer buyers Trusted Shops products after they have placed an order. This serves to protect our legitimate interests in optimized marketing by enabling secure shopping in accordance with Art. 6 (1) (f) GDPR, which prevail in the context of a balancing of interests. The Trustbadge and the services advertised with it are an offer of Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne ("Trusted Shops"). We and Trusted Shops are joint controllers in data protection terms pursuant to Art. 26 GDPR. In the following section, we inform you about the essential contents of the joint controllership agreement according to Art. 26 (2) GDPR. Within the framework of the joint responsibility existing between us and Trusted Shops SE, please preferably contact Trusted Shops using the contact options provided in the privacy policy, if you have any data protection questions and wish to assert your rights. Irrespective of this, however, you can always contact the person responsible of your choice. Your enquiry will then, if necessary, be passed on to the other person responsible for a response. 8.1 Data processing when integrating the Trustbadge/other widgets The Trustbadge is provided by a US-American CDN provider (content delivery network). An adequate level of data protection is ensured by an adequacy decision of the EU Commission, which can be accessed here for the USA. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. Where service providers are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee. When the Trustbadge is called up, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of the call-up, the amount of data transferred and the requesting provider (access data) and the call-up. Immediately after the data collection the IP address is anonymised so that the stored data cannot be assigned to you personally. The anonymised data are used in particular for statistical purposes and for error analysis. 8.2 Data processing after order completion After the order has been completed, order information (order total, order number, product purchased, if applicable) and your email address, which has been hashed using a cryptological one-way function, are transmitted to Trusted Shops. The legal basis for this processing is Art. 6 (1) (f) GDPR. This serves to verify whether you are already registered for services with Trusted Shops and is therefore necessary for the fulfilment of our and Trusted Shops' overriding legitimate interests in the provision of the buyer protection linked to the specific order in each case and the transactional evaluation services in accordance with Art. 6 (1) (f) GDPR. If this is the case, further processing will be carried out in accordance with the contractual agreement between you and Trusted Shops. If you have not yet registered for the services, you will subsequently be given the opportunity to do so for the first time. Further processing after registration also depends on the contractual agreement with Trusted Shops. If you do not register, all transmitted data will be automatically deleted by Trusted Shops and a personal reference is no longer possible. Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The legal basis is Art. 6 (1) (f) GDPR for the purpose of ensuring trouble-free operation. Processing may take place in third countries (USA, UK and Israel). An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which can be accessed here for the USA, here for the United Kingdom and here for Israel. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. Where service providers are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee. 9. Social Media Our online presence on Facebook (by Meta), Youtube, Instagram (by Meta), Pinterest If you have given your consent to the respective social media provider in accordance with Art. 6 (1) (a) GDPR, when you visit our online presence on the social media mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which user profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are usually used for this purpose. For detailed information on the processing and use of data by the respective social media provider, as well as a contact option and your rights and settings options for the protection of your privacy, please refer to the provider's privacy policies linked below. Should you still require assistance in this regard, please contact us. Facebook (by Meta) is provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (hereafter "Meta Platforms Ireland ") The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. Data processing in the context of a visit to a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here. Our service providers are located and/or use servers in the following countries, for which the European Commission has established an adequate level of data protection by decision: Brazil, USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. The adequacy decision for the USA applies as the basis for third country transfers, provided that the respective service provider is certified. Certification is available. Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Mexico. There is no adequacy decision for these countries by the European Commission. Our cooperation with them is based on these safeguards: Standard data protection clauses of the European Commission. Instagram (by Meta) is provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (hereafter "Meta Platforms Ireland ") The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is typically transferred to and stored on a server at Meta Platforms Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Data processing in the context of a visit to an Instagram (by Meta) fan page is based on an agreement between joint controlers in accordance with art. 26 GDPR. Further information (information on Insights data) can be found here. Our service providers are located and/or use servers in the following countries, for which the European Commission has established an adequate level of data protection by decision: Brazil, USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina: The adequacy decision for the USA applies as the basis for third country transfers, provided that the respective service provider is certified. Certification is available. Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Mexico: There is no adequacy decision for these countries by the European Commission. Our cooperation with them is based on these safeguards: Standard data protection clauses of the European Commission. YouTube is provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (hereafter "Google"). The information automatically collected by Google about your use of our online presence on YouTube is generally transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has established by decision an adequate level of data protection. Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries there is no adequacy decision by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission. Pinterest is provided by Pinterest Europe Ltd, Waterloo Exchange, 3rd Floor, Waterloo Road, Dublin 4, Ireland (hereafter "Pinterest"). The information automatically collected by Pinterest about your use of our online presence on Pinterest is usually transferred to and stored on a server of Pinterest, Inc, 505 Brannan St, San Francisco, CA 94107, USA. Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has established by decision an adequate level of data protection. Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries there is no adequacy decision by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission. 10. Contact options and your rights 10.1 Your rights Being the data subject, you have the following rights according to:art. 15 GDPR, the right to obtain information about your personal data which we process, within the scope described therein;art. 16 GDPR, the right to immediately demand rectification of incorrect or completion of your personal data stored by us;art. 17 GDPR, the right to request erasure of your personal data stored with us, unless further processing is requiredto exercise the right of freedom of expression and information;for compliance with a legal obligation;for reasons of public interest orfor establishing, exercising or defending legal claims;art. 18 GDPR, the right to request restriction of processing of your personal data, insofar asthe accuracy of the data is contested by you;the processing is unlawful, but you refuse their erasure;we no longer need the data, but you need it to establish, exercise or defend legal claims, oryou have lodged an objection to the processing in accordance with art. 21 GDPR;art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller;art. 77 GDPR, the right to complain to a supervisory authority . As a rule, you can contact the supervisory authority at your habitual place of residence or workplace or at our company headquarters. Right to objectIf we process personal data as described above to protect our legitimate interests that are overriding in the process of balancing of interests, you may object to such data processing with future effect. If your data are processed for direct marketing purposes, you may exercise this right at any time as described above. If your data are processed for other purposes, you have the right to object only on grounds relating to your particular situation.After you have exercised your right to object, we will no longer process your personal data for such purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.This does not apply to the processing of personal data for direct marketing purposes. In such a case we will no longer process your personal data for such purposes. 10.2 Contact options If you have any questions about how we collect, process or use your personal data, want to enquire about, correct, restrict or delete your data, or withdraw any consents you have given, or opt-out of any particular data use, please contact us directly using the contact data provided in our supplier identification.
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Supplier Identification SHK Vertriebsgesellschaft mbH Salzmatten 6 79341 Kenzingen Deutschland Phone: +49 7644 56533 - 0 E-mail: info@shkshop.info Managing Director: Sebastian Adler Registered at Amtsgericht Freiburg, HRB 704807 Value added tax registration number(s): DE268784106 France: Identifiant(s) Unique(s) (IDU) : IDU: FR245515_01LPIM Chief Editor : Sebastian Adler Information about the hosting provider: Hetzner Online GmbH Industriestr. 25 91710 Gunzenhausen Deutschland+49 (0)9831 505-0 Storage of data collected and processed via the website : Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Deutschland, +49 (0)9831 505-0. In order to settle disputes arising from a contractual relationship with a consumer or from whether such a contractual relationship exists at all, we are willing to participate in dispute settlement proceedings before a consumer dispute resolution body. Universalschlichtungsstelle des Bundes am Zentrum für Schlichtung e.V. is responsible for providing you with information and referring you to the appropriate entity for alternative dispute resolution. Universalschlichtungsstelle des Bundes am Zentrum für Schlichtung e.V. Straßburger Straße 8 77694 Kehl am Rhein Germany mail@universalschlichtungsstelle.de Competent authority for audiovisual media services: Landesanstalt für Kommunikation Baden-Württemberg (LFK) Reinsburgstraße 27 70178 Stuttgart Deutschland You will find our privacy policy below the Terms.
